It has been a pleasure working with ProSource these past few months. Your service for shopping our apartment managers has been great, and the questionnaire is quite extensive. We really appreciate the professional way you put these reports together, and in a timely manner. We hope to do business with you for years to come.
Sam Lynch, Regional Manager, R. James Properties
In order to retain membership and attract new members, it is imperative that our restaurant be top notch in both cuisine quality and offerings as well as service. Working with ProSource , we learned much about what we were doing right and where we needed to make adjustments. We plan to continue working with ProSource as a way to monitor how we are doing.
Mark Tillman, Director of Operations, Stone Creek Golf Club & Restaurant
We were impressed with ProSource’s ability to customize a program to serve our 21 locations. As we made discoveries along the way, their flexibility and adaptability in being able to modify shop patterns and their ability to sort reports in many different ways, allowed us to glean very valuable information about how we could improve customer service and customer experience.
Robert Stuckey, Marketing Manager, Suburban Lodges
We were extremely satisfied with the program that ProSource was able to produce for us and the information they were able to provide. Because our business is different from restaurants and the more typical “retail” environments, it was important to find a mystery shopping company that was able to tailor an evaluation tool geared more specficially towards our type of business. ProSource was able to configure a study that fit our needs perfectly.
William Jernigan, Director of Marketing, Storage Spot Self Storage
We have called upon ProSource many times to help our clients gain an insightful, objective look at how customers acually experience their businesses. The outcome of these evaluations have pointed to marketing and operational improvements that have made a big difference in the growth and success of our client’s businesses.
Tracey Viars, Owner, Creative Results, Inc.
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